Best Price Guarantee
With us you always buy at the best price!
You have discovered your desired product at another dealer cheaper? No problem! our sales team and we will deliver the item to you at this lower price. Prices for photo equipment change every minute. That is why we promise you even after the purchase: If you can buy an item purchased from us within 14 days at the same performance and conditions, in our region, cheaper, we will pay you the difference. Please note that the following criteria apply additionally:
- The competitor must have German headquarters. (This can be looked up in the imprint)
- The goods must be available for immediate delivery.
- The goods must not be B-goods, exhibition items or similar used goods.
- The goods must be approved and certified for the European or German market.
- It is an active running promotion, expired promotions can not be considered.
You want to take advantage of the Foto Koch Best Price Guarantee? Contact our sales team
Excluded from the Best Price Guarantee are auction platforms such as Ebay.
E-mail to the Service Center
Simply send us a short e-mail with your request.
We will do our best to answer it promptly. Please note that there may still be delays of a few days if there is an increased volume of mail or the case is time-intensive. We then ask you for a little patience.
You are welcome to call us. Our service staff is available at these times:
Monday to Friday
8:30 - 18:00 o'clock Tel.: +49 211 17 88 0 - 0
Visit our branch in D?sseldorf. There you will receive individual expert advice and the best service.
Foto Koch, Schadowstra?e 62, 40212 D?sseldorf